PRIVACY & COOKIE POLICY INFORMATION NOTICE

Effective Date: 18/05/2018

At Supreme Queen, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and what choices you have. It relates to all our business activities, not just this website.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@supremequeen.co.uk, or via the other methods on our contact page.

Summary
Here is a summary of our Privacy Information Notice:

Who are we?

We are Supreme Queen (A Dazzling Tribute), a Queen tribute band providing an entertainment service and occasionally merchandise.

How do we collect information from you?

We obtain information about you when you contact us to enquire about our services and when you use our website.

What information do we collect & how is it used?

We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries.

Controlling your information

You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us.

Use of ‘cookies’

This website uses cookies; by using and browsing the Supreme Queen website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site.

Security

Supreme Queen takes security seriously. Our internal Data Security Policy details the steps we take to safeguard and secure the information we collect.

Data Breaches

Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, Supreme Queen will promptly notify you of any unauthorized access to your personal information.

Complaints

If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter. If you are not satisfied with our response you can also complain to the Information Commissioner’s Office (ICO).

Specific Details:

1. Who are we?

We are Supreme Queen (A Dazzling Tribute), a Queen tribute band providing an entertainment service and occasionally merchandise.

Our principal place of business is at 155 Glastonbury Crescant, Mossley Estate, Bloxwich, Walsall, WS32RG. Full contact details can be found here: https://www.supremequeen.co.uk/contact/

2. How do we collect information from you?

We obtain information about you when you contact us to enquire about our services.

3. What information do we collect & how is it used?

We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries. The table in section 3.3 below outlines exactly what information we collect, and for what purpose.

3.0. Sensitive Data

We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.

3.1. Children’s information

Our services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.

3.2. Third Parties

We will not sell or rent your information to third parties.

We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf. We disclose only the personal information that is necessary to deliver the service.

We may pass your information to any law enforcement or regulatory body, government agency, court or other third party where we believe disclosure is necessary under applicable law or regulations.

We may pass on your information to new owners or re-organised entities in the event of a business restructuring, sale, purchase or joint venture affecting our business.

We also use a number of 3rd party services to help us fulfil our contractual obligations and to provide a functional and secure website. These 3rd party services are listed in full below; we believe that these 3rd party services are GDPR compliant (or are working towards GDPR compliance), and are certified under the EU-US Privacy Shield Framework (or are working towards certification) where these organisations are based outside of the EU.

3.2.1 International Users
This website are hosted in Germany, but we may use service providers in the United States and elsewhere to process personal information on our behalf or to provide certain website functionality. If you use this website outside the U.S., please note that your personal data may be transferred outside of your home jurisdiction to the United States and to other jurisdictions where our service providers are located. Some of these jurisdictions, including the United States, do not have equivalent data protection laws as the European Union and other jurisdictions. By using our website, you are agreeing that your personal data may be transferred to the United States and other jurisdictions, as explained in this Section.

3.3. Details

The following table outlines the personal data we collect and for what purpose. The table also outlines the 3rd parties the data is processed by or shared with, and how long the data is stored for:

Name What Legal Ground Purpose 3rd Parties Data Retention
Email Prospect, client & supplier contact information Contract To allow initial and ongoing contact with prospects, clients, suppliers, etc. 1&1 Internet Limited we have enquired with them as to if they are working towards GDPR compliance and/or EU-US Privacy Shield Framework and were told they are by an support agent on 14/05/2018. Until request for deletion
Invoicing Client & supplier purchase history & contact information Legal obligation For invoicing Accountant – Booker Cole Limited Indefinitely, for on-going invoicing and accounting records
Server Logs IP address Legal obligation To help prevent DoS (Denial of Service) attacks; for website security and diagnostics 1&1 Internet Limited

Pixel Freak Creative

Server logs are stored unencrypted, but within a password protected fully managed hosting account/server with 1&1, they are stored indefinitely or until more server space is required.
Security IP address Legal obligation To help prevent DoS (Denial of Service) attacks; Brute-force attacks, for general website security and diagnostics Wordfence (We have signed DPA)

Pixel Freak Creative

Currently IP Addresses are stored indefinitely.

4. Controlling your information

You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your full name and email address in the first instance (this are the unique identifiers we use to identify and collate personal information).

4.0. Requesting a copy of your information

You may request a copy of any data we hold about you. Upon request, we will provide a CSV file (which you may open in a program such as Microsoft Excel) containing the personal data we hold on record about you.

4.1. Updating or correcting your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.

4.2. Deleting your information

You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.

4.3. Automated decision making

We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.

5. Use of ‘cookies’

Like many other websites, the Pixel Freak Creative website uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

The following table outlines what cookies we use and what we use them for:

Cookie names Type of cookie First or Third party Can be blocked Session or Persistent Expiry Time Purpose
@@History/@@scroll|# Analytics Third party Persistent Unclassified YouTube Cookie.
YSC Advertising Third party Session Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
VISITOR_INFO1_LIVE Advertising Third party Persistent Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Duration 179 Days.
GPS Advertising Third party Session Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
PHPSESSID Essentials First party Session Preserves user session state across page requests.
wc_fragments_# Essentials First party Session Functional cookie used by our shopping cart.
wc_cart_hash_# Essentials First party Session Used by our shopping cart to determine shopping cart information.
__utmz Analytics First party Persistent Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Default expiry time 6 months from set/update.
__utmt Analytics First party Session Used to throttle request rate. Default expiry time 10 minutes.
__utmc Analytics First party Session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Ends at end of browser session.
__utmb Analytics First party Session Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Default duration 30 mins from set/update.
__utma Analytics First party Persistent Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Duration 2 years from set/update.
__utm.gif Analytics Third party Session Google Analytics Tracking Code that logs details about the visitor's browser and computer.
_gid Analytics Third party Persistent Used to distinguish users, registers a unique ID that is used to generate statistical data on how the visitor uses the website. Duration 24 Hours.
_gat Analytics Third party Session Used by Google Analytics to throttle request rate. Duration 1 minute.
_ga Analytics Third party Persistent Used to distinguish users, registers a unique ID that is used to generate statistical data on how the visitor uses the web site. Duration 2 years.
ct-ultimate-gdpr-cookie Essentials First party Persistent This cookie stores your privacy preferences on our website. Warning if you block this cookie then your privacy settings cannot be saved.
collect Advertising Third party Session Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

Essential or necessary cookies are enabled by default you can block all cookies but some of the functionality of this website may be lost or not display correctly. If you do not consent to these types of cookies, you must turn off cookies or refrain from using the site.

Managing Your Cookie Preferences

You can manage your cookie and privacy preferences on this website at anytime using the ‘Cookie Settings’ button or the ‘cog’ icon in the bottom left of your screen.

Other Ways of Managing Your Cookie Preferences

You can configure your Internet browser, by changing it’s options, to stop accepting cookies completely or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the Sprinkler Irrigation Systems Limited website.

Please note that disabling these technologies may interfere with the performance and features of the website.

Most browsers also allow you to turn off cookies.

To do this, look at the ‘help’ menu on your browser. Switching off cookies should not overly impair your use of this website but it may not work 100% as intended. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on our site you may not be able to take full advantage of our site if you do so.

This privacy policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.

We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.

6. Security

Supreme Queen (A Dazzling Tribute) takes security seriously. In order to protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Although we make good faith efforts to maintain the security of such personal information, no method of transmission over the internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information.

These steps include the following:

  • Data minimisation
  • Password best practice
  • Security best practice concerning devices (PCs, laptops, mobile devices), online accounts, website hosting, physical access and storage

A copy of our internal Data Security Policy is available on request.

7. Data Breaches

Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, Supreme Queen (A Dazzling Tribute) will promptly notify you of any unauthorized access to your personal information.

8. Complaints

If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

9. Updates to This Privacy and Cookie Policy
We may occasionally update this privacy policy. If we do, we will change the “effective date” at the top of the privacy policy. Before making any update that would make this privacy policy materially less restrictive in our use or disclosure of personal information collected prior to the update, we will provide prior notice of the update by posting notice on our website at the top or bottom of the then-current privacy policy. We encourage you to periodically review this privacy policy to stay informed about our collection, use, and disclosure of personal information. Your continued use of our websites constitutes your agreement to our then-current privacy policy.

Start typing and press Enter to search